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Two of the most commonly misunderstood terms in
advertising and PR are,
well…advertising and
PR. I can’t tell you
how many times I’ve
heard these terms used
almost interchangeably
by CEOs, company
presidents, even vice
presidents of sales and
marketing. The fact is
they are distinctly
separate disciplines,
each with its own
inherent advantages and
disadvantages for
disseminating messages
to a target audience.
Advertising is the use of paid announcements conveyed
by any number of media,
including print
(newspapers, magazines,
sales literature),
broadcast (over-the-air
TV, CATV, radio), and,
now, the Internet
(company web sites, e-zines,
portals, marketplaces,
email). The advantages
offered by advertising
are many – you control
the who, what, where,
when, and how of your
message. You can employ
the power of a carefully
crafted message,
strategically placed at
a particular time of
your choosing in one or
more carefully selected
media to maximize the
impact of what you have
to say. The downside to
advertising is the
audience’s potential
for mistrust of anything
that smacks of
“advertising”. For
many, “advertising”
can be synonymous with
“misleading”.
But because you control the message, you can also
control the level of
audience acceptance.
How? By ratcheting down
the hyperbole and
avoiding such hackneyed
and bankrupt phrases as
“industry leader”,
“revolutionary”, and
“cutting edge” to
name just a few. Stick
to the truth and you
will usually be
rewarded.
PR is, by and large, the calculated attempt to
favorably manipulate the
impressions and
attitudes of a target
audience primarily by
inducing editors into
publishing information
about your company or
product. While that
might sound almost
underhanded, it isn’t.
Effective PR never feels
like manipulation or
coercion because if
you’ve done it
correctly, you have
presented a compelling
story of legitimate
interest to a medium’s
audience and editors
will naturally gravitate
toward that. After all,
they need content for
their publication or
program and if something
of value and interest to
their audience is
presented to them on a
timely basis they’re
often grateful to
receive the outside
help. The advantage of
PR is the perceived
objectiveness of your
message – if it’s
published it must be A)
true, and B) important.
It has the perceived
third-party endorsement
of the medium it in
which it has appeared. A
published article in a
trusted publication is
one of the strongest
impressions your company
can make. The downside
to PR is the fundamental
lack of control you have
over your message, its
timing, and appearance.
You are at the mercy of
editors and publishers,
who, after all, control
the content of their
publication or program.
If you have a highly
technical or complicated
message, you run the
substantial risk of
having it misunderstood
or misconveyed.
How do you minimize your risk and maximize your
exposure? By having
knowledgeable people who
can answer the tough
questions representing
your product or service.
Then do your homework.
Research the media you
want to use to reach
your target. Confirm
their appropriateness
and focus your message
to maximize its appeal
to each medium’s
audience. Find out the
right editors to
approach and the method
in which they prefer to
receive their
information. Its
remarkable how often
companies don’t
qualify the media
they’re approaching
and end up wasting time
and money talking about
the wrong topic to the
wrong people.
So which is the most appropriate tool to use to reach
your target audience,
advertising or PR? The
truth is, both. By
combining their
strengths, you minimize
their weaknesses.
Don’t make the mistake
of trying to get one to
do the work of the
other.
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